Here at #STAZRMEDIA we do our best to give you the most value in your merchandise. However, sometimes meerce run into our factory and disrupt the process. Due to our outsourcing of these products we have limited control over production. Please contact us through messenger regarding any concerns you have with the product and our team will set some meerce traps for you or provide a full refund. We are also able to exchange the product with other merchandise of equal value.